ErgoDirect’s rights to sell and support WorkPace were terminated on 24 September 2008.

The information below is provided to help WorkPace customers better understand their current situation.

Frequently Asked Questions

Why were ErgoDirect’s rights to sell WorkPace terminated?

ErgoDirect was terminated due to repeated overdue payments to Wellnomics.

Who is Wellnomics?

Wellnomics is the developer and owner of the WorkPace product. ErgoDirect had a distribution contract with Wellnomics.

What is a WorkPace Upgrade and Maintenance contract?

The main purpose of a Maintenance contract is to provide you with free access to all updates and upgrades of WorkPace.

Can ErgoDirect still provide WorkPace Maintenance?

ErgoDirect can no longer provide updates and upgrades of WorkPace, or authorized support.

After termination, the court ordered ErgoDirect to place the following message on their website until August 2009.

Why is ErgoDirect still invoicing me for WorkPace?

Please check your invoice carefully. If it is for WorkPace, then it should say

If your invoice says

then it is not for WorkPace. Pauzesoftware refers to ErgoDirect’s new product CtrlWorks. If you pay this invoice you will receive maintenance for CtrlWorks, not WorkPace. This means you will receive updates and upgrades for CtrlWork, not WorkPace.

What is CtrlWorks?

It is a new pauzesoftware product developed by ErgoDirect. It is not the successor to WorkPace.

But I still have a contract with ErgoDirect for WorkPace

ErgoDirect is no longer able to fulfill the obligations of WorkPace maintenance contracts.

Do I have to keep paying ErgoDirect for WorkPace?

What would you be paying for? ErgoDirect can no longer provide you with any updates or upgrades of WorkPace.

What are other customers doing?

Major WorkPace customers are now dealing directly with Wellnomics instead of ErgoDirect.

Why should I renew my WorkPace maintenance with Wellnomics?

This means you will continue to receive updates and upgrades for WorkPace, and authorized technical support. Wellnomics is the only legal supplier of WorkPace in the Netherlands.

I’ve got more questions – how do I answer them?

Click here to contact us and we can answer any questions you have.

Legal Situation

What about all the legal cases?

There have been a number of legal disputes between Wellnomics and ErgoDirect. These have concerned:

• Money owed by ErgoDirect to Wellnomics.
• ErgoDirect’s termination as a WorkPace distributor.
• Wellnomics rights to deal directly with customers about WorkPace.

If you wish to see more information on these cases, see the Press Releases section below.

Who has won the legal cases?

Wellnomics has won almost all legal cases against ErgoDirect.

Why does ErgoDirect claim success in court?

ErgoDirect appears to claim lost cases as victories.

What is the true story on the legal situation?

Legal cases are complex and it is difficult to understand them from one or two lines taken out of context. See Press Releases below for more information on specific cases.

If you are a WorkPace customer, the most important legal result is that of 22 Sep 2009 from the Lewarden Appeals court. This court upheld Wellnomics termination of ErgoDirect and confirmed that ErgoDirect can no longer sell or support WorkPace in the Netherlands.

Did the Appeal rule that ErgoDirect is able to provide WorkPace maintenance?

No. The court ruled the opposite. See here for the full and final judgment of the Appeals court.

Press Releases